OUR PROCESS

We exist to bridge the gap between expensive paid advocacy services and navigating the DVA system alone. Our goal is to empower you to take control of your claims while ensuring you never have to pay for advocacy.

Here’s how it works:

  1. You reach out – Let us know you need help with a claim. We’ll ask you a few questions about what you’re hoping to achieve and how we can best assist.
  2. We help you submit your claim – We’ll guide you through submitting your claims in the fastest and easiest way possible while ensuring everything is done correctly. You will represent yourself, but we’ll be there to support and direct you.
  3. You forward us anything from DVA – Whenever DVA contacts you, just send us the email. We’ll tell you exactly how to respond and what steps to take next. If needed, we may direct you to a GP, psychiatrist, or audiologist to support your claim. We’ll also guide you in completing claimant reports and other essential documents.

Every time you receive an update from DVA, we’ll be here to advise you—eliminating the guesswork and making the process as stress-free as possible.

You enquire → We submit → You forward DVA emails → We advise on next steps.

We believe you shouldn’t have to pay for advocacy. Instead, we help you take control of your claims while we handle the hard questions.

Email us today at onthehouseadvocacy@outlook.com and let’s get started!

On The House Advocacy